Privacy policy
Updated 24th September, 2025
Introduction
This Privacy Policy describes how Avalani Group LLP (operating under the brand name Avalani Solar, referred to as “Company”, “we”, “us” or “our”) collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection and IT security laws.
About This Policy
At Avalani Solar, we leverage technology to deliver innovative renewable energy solutions. To operate effectively and provide you with our services, we may collect and process personal data. This Privacy Policy explains: • What information we collect • How we use and protect that information • The rights you have regarding your personal data • How to contact us for questions or concerns This policy applies to all employees, customers, partners, contractors, consultants, vendors, and anyone who interacts with our IT and communications systems or services.
Responsibility for This Policy
Our IT and Legal Departments have overall responsibility for implementing this policy. They ensure that personal data is collected, stored, and used securely. All managers, employees, and contractors are expected to comply with this policy and support its successful operation.
Information We Collect
We may collect the following categories of information: • Personal Information: name, email address, phone number, job title, billing details. • Technical Information: IP address, device identifiers, login details, and system usage logs. • Business Information: contracts, project details, quotations, energy usage data (where required for proposals). • Employment/HR Data (for employees and contractors): employment records, training history, and system access credentials.
Use of Information
We process personal data only for legitimate business purposes, including: • Providing solar and energy solutions (design, installation, maintenance). • Processing service requests, contracts, and payments. • Ensuring IT and communication system security. • Sending updates, service communications, and legal notices. • Complying with regulatory, legal, and contractual obligations.
Equipment & Systems Security
• All devices, emails, and IT systems provided by the Company must be used responsibly and securely. • Passwords must be kept confidential and changed regularly. • Employees must report any lost or stolen business devices immediately to the IT Department. • Unauthorized access, downloading, or installation of software without approval is prohibited.
Data Security and Confidentiality
• We use industry-standard safeguards including encryption, access controls, and monitoring tools to protect data. • Personal and business data must not be deleted, modified, or shared except as authorized. • We may monitor system use (emails, file transfers, internet activity) as permitted by law to ensure compliance and security.
Email and Internet Use
• All emails and online communications must be professional and appropriate. • Offensive, obscene, or discriminatory content is strictly prohibited. • Confidential business information must not be shared outside authorized channels. • Personal use of company IT systems is permitted only if minimal and does not interfere with business operations.
Monitoring
We may monitor IT systems, email, internet usage, and workplace security (including CCTV in offices and facilities) to: • Protect company data and reputation • Investigate misconduct or security threats • Ensure compliance with this policy and applicable laws
Prohibited Use
Employees and contractors must not use company systems for: • Illegal, offensive, or discriminatory content • Online gambling, unauthorized software, or copyrighted material downloads • Harassment, defamation, or unauthorized disclosure of confidential information Violations may result in disciplinary action, including termination of employment or contracts, and may be reported to law enforcement if necessary.
Collection, Use & Transfer of Personal Data
• Personal data will be collected, used, and transferred only for business purposes outlined in this policy. • We may share data with trusted service providers, regulators, or affiliates when necessary. • All transfers will comply with applicable data protection laws. • Data will be retained in accordance with our Data Retention Policy.
Your Rights
Depending on applicable law, you may have the right to: • Access and request a copy of your personal data • Request correction or deletion of inaccurate or outdated data • Withdraw consent for data processing (where applicable) • Restrict or object to certain types of data processing Requests should be directed to our IT or Legal Department.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact: Avalani Group LLP (Brand Name: Avalani Solar) 2/5 Sarat Bose Rd, Kol - 20 Email: solar@avalanisolar.com